Organizational Structure and Culture Essay

Knowledge Mastery of facts, pasture of study in substance matter area. Skills Proficiency, expertise, or competence in given area e.g., science, art, crafts. Abilities show performance to use knowledge and skills when essential.KSA DefinitionsInterpersonal SkillIs alert of, responds to, and considers the needs, feelings, and capabilities of otherwises. Deals with conflicts, confrontations, disagreements in a haughty air, which minimizes personal tinct, to include controlling ones feelings and re processs. Deals efficaciously with others in both favorable and unfavorable situations regardless of berth of position. Accepts interpersonal and cultural diversity.Team SkillEstablishes effective bailiwicking relationships among police squad members. Participates in solving problems and making finishs. dialoguesPresents and expresses ideas and entropy clearly and in brief in a manner take away to the audience, whether spontaneous or written. actively listens to what oth ers are saying to achieve on a lower floor(a)standing. Shares development with others and facilitates the broadcast transposition of ideas and information. Is dependent, honest, and aboveboard with others.Planning and OrganizingEstablishes courses of action for self to acquire particularised goals e.g., establishes action plans. Identifies need, arranges for, and obtains imaginativenesss needed to process induce goals and objectives. Develops and uses tracking systems for monitoring consume puddle rise. efficaciously usesresources such as time and information.Organizational Knowledge and CompetenceAcquires i worry information concerning the agency components, the perpetrations of each germane(predicate) institutional unit, and the principal(prenominal) programs in the agency. Interprets and utilizes information about the formal and informal composition, including the organisational structure, functioning, and relationships among units. Correctly identifies and draws upon sources of information for affirm.Problem Solving and Analytical AbilityIdentifies existing and effectiveness problems/issues. Obtains pertinent information about the problem/issue, including recognizing whether or not more information is needed. Objectively evaluates relevant information about the problem/issue. Identifies the specific military campaign of the problem/issue. Develops recommendations, develops and evaluates selection course of action, selects courses of action, and follows up.JudgmentMakes well reasoned and well-timed decisions found on careful, objective review and informed analysis of procurable considerations and factors. Supports decisions or recommendations with accurate information or reasoning.Direction and demandSets a good example of how to do the job demonstrates personal justice, indebtedness, and account competency. Provides advice and assistance to attend others accomplish their blend. Directs/motivates self. determinationIdentif ies when immediate action is needed, is willing to make decisions, supply appraisals, and take action. Accepts responsibility for the decision, including sustaining effort in spite of obstacles.Self-DevelopmentAccurately evaluates own performance and identifies skills and abilities astargets of training and development activities related to current and prospective job requirements. Analyzes present career status. Sets goals short and/or long term. Identifies available resources and methods for self-improvement. Sets real time frames for goals and follows up.FlexibilityModifies own behavior and work activities in resolution to revolutionary information, changing conditions, or up specify(prenominal) obstacles. Views issues/problems from opposite perspectives. Considers a encompassing range of alternatives, including innovative or seminal approaches. Strives to take actions that are agreeable to others having differing views. leadAbility to make right decisions based on per ceptive and analytical processes. Practices good judgment in gray areas. Acts decisively.KSA Definitions General supervisory/Manager CompetenciesProblem Solving and Analytical AbilityIdentifies existing and capability problems notes, understands, and includes the critical elements of problem situations obtains and evaluates relevant information demonstrates awareness that untested and/or additional information sources are required notes interrelationships among elements identifies possible causes of the problems recognizes the need to jailbreak to an alternative course of action including innovative or creative approaches and suitably terminates information collection and evaluation activities.Planning and OrganizingIdentifies requirements allocates, and effectively uses information, personnel, time, and other resources incumbent for mission exertion establishes assign courses of action for self and/or others to accomplish specific goals develops evaluation criteria and track ing systems for monitoring goal progress and attainment and specifies objectives, schedules, and priorities.DecisivenessMakes decisions, renders judgments, and takes action on difficult or unpleasant tasks in a timely fashion, to include the appropriate communication of both ban and positive information and decisions.JudgmentDevelops and evaluates alternative courses of action makes decisions based on correct assumptions concerning resources and guidelines supports decisions or recommendations with data or reasoning defines and implements solutions to problems and recognizes when no action is required.Communication SkillPresents and expresses ideas and information effectively and concisely in an oral and/or written mode listens to and comprehends what others are saying shares information with others and facilitates the open exchange of ideas and information is open, honest, and straightforward with others provides a complete and timely commentary of issues and decisions in a mann er appropriate for the audience and presents information and real(a) in a manner that gains the agreement of others.Interpersonal SkillIs aware of, responds to, and considers the needs, feelings, and capabilities of others deals effectively with others in favorable and unfavorable situations regardless of their status or position accepts interpersonal and cultural differences manages conflict/confrontations/ disagreements in a positive manner that minimizes personal impact, to include controlling ones own feelings and reactions and provides appropriate support to others.Direction and MotivationMotivates and provides direction in the activities of others to accomplish goals gains the respect and confidence of others suitably assigns work and potential to others in the accomplishment of goals provides advice and assistance as required.Supervisory role PerformanceDisplays knowledge of the roles, responsibilities, and duties of supervisors and managers accurately assesses the impact upon others of role performance and supports and promotes organisational decisions, policies, programs, and initiatives such as EEO and affirmatory Action.Specialty CompetenceUnderstands and appropriately applies procedures, requirements, regulations, and policies maintains credibility with others on specialty matters uses appropriate procedures or systems in the operation and/or ply environment as the position requires.Organizational KnowledgeDemonstrates knowledge of the departments or agencys brassal components, the missions of each relevant organizational unit, and the principal programs in the organization. leadershipEstablishes work standards and expectations for self and others. Appropriately assigns/delegates work and authority to others in the accomplishment of goals. Keeps goals and objectives in sight at all times, monitors progress toward goals, and works to overcome barriers and obstacles. Provides coaching, advice, and assistance as required e.g., helps subordinates overcome obstacles and deal with problems. Appropriately assesses contributions and p performance of employees provides appropriate recognition, and deals with problems as they arise. Instills in others a sense of pride in the job at hand.Executive hollow out Competencies error correction codeECC 1 lead story castrateECC 2Leading PeopleECC 3Results DrivenECC 4Business AcumenECC 5Building Coalitions/CommunicationsECC 1 Leading ChangeThis core qualification encompasses the ability to develop and implement an organizational mass which integrates key national and program goals, priorities, values, and other factors. Inherent to it is the ability to ease change and continuity to continually strive to improve node advantage and program performance within the basic government framework, to create a work environment that encourages creative thinking, and to maintain focus, color and persistence, even under adversity.Key Characteristics1. Exercising leadership and motivating manager s to in incorporate vision, strategic planning, and elements of shade counselling into the full range of the organizations activities encouraging creative thinking and innovation influencing others toward a spirit of service designing and implementing new or cutting edge programs/processes. 2. Identifying and integrating key issues affecting the organization, including political, economic, social, technological, and administrative factors.3. appreciation the roles and relationships of the components of the state or regional policy making and slaying process, including the Governor, legislature, the judiciary, local governments, and interest groups and formulating effective strategies to balance those interests consistent with the strain of the organization. 4. world open to change and new information tolerating ambiguity adapting behavior and work methods in response to new information, changing conditions, or unexpected obstacles adjusting apace to new situations warranting a ttention and resolution. 5. Dealing effectively with pressure maintaining focus and intensity and remaining persistent, even under adversity recovering quickly from setbacks.6. Displaying a mettlesome level of initiative, effort, and commitment to exoteric service being proactive and achievement-oriented being self-motivated pursuing self-development seeking feedback from others and opportunities to master new knowledge.Leadership Competencies creativity and Innovation Develops new insights into situations and applies innovative solutions to make organizational improvements creates a work environment that encourages creative thinking and innovation designs and implements new or street smart programs/processes.Resilience Deals effectively with pressure maintains focus and intensity and remains plausive and persistent, even under adversity. Recovers quickly from setbacks. Effectively balances personal life and work. perpetual Learning Grasps the essence of new information maste rs new practiced and business knowledge recognizes own strengths and weaknesses pursues self-development seeks feedback from others and opportunities to master new knowledge.Service Motivation Creates and sustains an organizational culture which encourages others to provide the choice of service essential to high performance. Enables others to acquire the tools and support they need to perform well. Shows a commitment to unrestricted service. Influence others toward a spirit of service and meaningful contributions to mission accomplishment. remote Awareness Identifies and keeps up to date on key national and multinational policies and economic, political, and social trends that affect the organization. Understands near-term and long-range plans and determines how best to be positioned to achieve a competitive business advantage.Strategic Thinking Formulates effective strategies consistent with the business and competitive strategy of the organization. Examines policy issues a nd strategic planning with a long perspective. Determines objectives and sets priorities anticipates potential threats or opportunities.Flexibility Is open to change and new information adapts behavior and wok methods in response to new information, changing conditions, or unexpectedobstacles. Adjust rapidly to new situations warranting attention and resolution.Vision Takes a long-term view and acts as a catalyst for organizational change make ups a shared vision with others. Influences others to translate vision into action.ECC 2 Leading PeopleThis core competency inquires the ability to design and implement strategies which maximise employee potential and foster high ethical standards in meeting the organizations vision, mission, and goals.Key Characteristics1. Providing leadership in setting the workforces expected performance levels commensurate with the organizations strategic objectives inspiring, motivating, and point others toward total accomplishment empowering con course by sharing power and authority. 2. Promoting attribute through effective use of the organizations performance management system e.g., establishing performance standards, appraising staff accomplishments victimization the true standards, and winning action to reward, counsel, or remove employees, as appropriate.3. Valuing cultural diversity and other differences fostering an environment where people who are culturally diverse give the sack work together reconcilingly and effectively in achieving organizational goals.4. Assessing employees laughable developmental needs and providing developmental opportunities which maximize employees capabilities and contribute to the achievement of organizational goals developing leadership in others through coaching and mentoring. 5. Fostering commitment, group spirit, pride, arrogance, and group identity taking steps to prevent situations what could result in unpleasant confrontations. 6. R3solving conflicts in a positive and constr uctive manner this includes promoting grok/management partnerships and dealing effectively with employee relations matters, attending to morale and organizational climate issues, handling administrative, labor management, and EEO issues, and taking disciplinary actions when others means fork out not been successful.Leadership CompetenciesConflict Management Identifies and takes steps to prevent potential situations that could result in unpleasant confrontations. Manages and resolves conflicts and disagreements in a positive and constructive manner to minimize negative impact.Integrity/Honesty Instills mutual trust and confidence creates a culture that fosters high standards of ethics behaves in a fair and ethical manner toward others, and demonstrates a sense of corporate responsibility and commitment to public service.Cultural Aw3areness Initiates and manages cultural change within the organization to impact organizational effectiveness. Values cultural diversity and other mo rtal differences in the workforce. Ensures that the organization builds on these differences and that employees are treated in a fair and equitable manner.Team Building Inspires, motivates, and guides others toward goal accomplishments. Consistently develops and sustains cooperative working relationships. Encourages and facilitates cooperation within the organization and with customer groups fosters commitment, team spirit, pride, trust. Develops leadership in others through coaching, mentoring, rewarding, and guiding employees.ECC 3 Results DrivenThis core competency stresses accountability and continuous improvement. It includes the ability to make timely and effective decisions and lay down results through strategic planning and the carrying into action and evaluation of programs and policies.Key Characteristics1. Understanding and appropriately applying procedures, requirements, regulations, and policies related to specialized expertise correspondence linkages between admini strative competencies and mission needs keeping current on issues, practices, and procedures in technical foul areas. 2.Stressing results by formulating strategic program plans which assess policy/program feasibleness and include realistic short and long-term goals and objectives. 3. Exercising good judgment in structuring and organizing work an setting priorities balancing the interests of clients and readily readjusting priorities to respond to customer demands. 4. Anticipating and identifying, diagnosing, and consulting on potential or actual problem areas relating to program implementation and goal achievement selecting from alternative courses of corrective action, and taking action from developed contingency plans.5. Setting program standards holding self and others accountable for achieving these standards acting decisively to modify them to promote customer service and/or flavor of programs and policies. 6. Identifying opportunities to develop and market new products and services with or outside of the organization taking risks to pursue a recognized realise or advantage.Leadership competenciesAccountability Assures that effective controls are developed and maintained to consider the integrity of the organization. Holds self and others accountable for rules and responsibilities. Can be relied upon to ensure that projects within areas of specific responsibility are completed in a timely manner and within budget. Monitors and evaluates plans focuses on results and measuring attainment of outcomes.Entrepreneurship Identifies opportunities to develop and market new products and services within or outside of the organization. Is willing to take risks initiates actions that involve a deliberate risk to achieve a recognized benefit or advantage.Customer Service Balancing interests of a variety of clients readily readjust priorities to respond to pressing and changing client demands. Anticipates and meets the need of clients achieves quality end-produc ts is committed to continuous improvement of services.Problem Solving Identifies and analyzes problems distinguishes between relevant and irrelevant information to make logical decisions providessolutions to individual and organizational problems.Decisiveness Exercises good judgment by making sound and well-informed decision perceives the impact and implications of decisions makes effective and timely decisions, even when data is limited or solutions produce unpleasant consequences is proactive and achievement oriented.Technical Credibility Understands and appropriately applies procedures, requirements, regulations, and policies related to specialized expertise. Is able to make sound hiring and capital resource decisions and to address training and development needs. Understand linkages between administrative competencies and mission needs.ECC 4 Business AcumenThis core competency involves the ability to acquire and administer human, financial, material, and information resources in a manner which instills public trust and accomplishes the organizations mission, and to use new technology to deepen decision making.Key Characteristics1. Assessing current and future staffing needs based on organizational goals and budget realities. Applying sound human resource principles to develop, select, and manage a diverse workforce. 2. Overseeing the allocation of financial resources identifying cost-effective approaches establishing and assuring the use of native controls for financial systems. 3. Managing the budgetary process, including preparing and justifying a budget and operating the budget under organizational and legislative procedures understanding the marketing expertise necessary to ensure appropriate funding levels. 4. Overseeing procurement and contracting procedures and processes. 5. Integrating and coordinating logistic operations.6. Ensuring the businesslike and cost-effective development and utilization of management information systems and other te chnological resources that meet the organizations needs understanding the impact of technological changes on the organization.Leadership CompetenciesFinancial Management Demonstrates broad understanding of principles of financial management and marketing expertise necessary to ensure appropriate funding levels. Prepares, justifies, and/or administers the budget for the program area uses cost-benefit thinking to set priorities monitors expenditures in support of programs and policies, Identifies cost-effective approaches. Manages procurement and contracting.Technological Management Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness. Develops strategies using new technology to enhance decision making. Understands the impact of technological changes on the organization.Human Resource Management Assesses current and future staffing needs based on organizational goals and budget realities. Using merit principles, e nsure staff are appropriately selected, developed, utilized, appraised, and rewarded takes corrective action.ECC 5 Building Coalitions/CommunicationThis core competency involves the ability to explain, advocate and express facts and ideas in a persuade manner, and negotiate wit5h individuals and groups inbredly and immaterially. It also involves the ability to develop an lofty professional network with other organizations, and to identify the internal and external regime that impact the work of the organization.Key Characteristics1. Representing and speaking for the organizational unit and its work e.g., presenting, explaining, selling, defining, and negotiating to those within and outside the office e.g., agency heads and other government executives corporate executives Department of Administrative Services budget officials legislative members and staff the media regulators office clientele and professional groups making clear and win over oral presentations to individuals an d groups listening effectively and clarifying information facilitating an open exchange of ideas. 2.Establishing and maintaining working relationships with internal organizational units e.g., other program areas and staff support functions approaching each problem situation with a clear light of organizational and political reality using contacts to build and strengthen internal support bases getting understanding and support from higher level management.3. developing and enhancing alliances with external groups e.g., other agencies or firms, state and local governments, legislature, and clientele groups act in cross-functional activities finding common ground with a widening range of stakeholders. 4. Working in groups and teams conducting briefings and othe45r meetings gaining cooperation from others to obtain information and accomplish goals facilitating win-win situations. 5. Considering and responding appropriately to the needs, feelings, and capabilities of different people in different situations is tactful and treats others with respect. 6. Seeing that reports, memoranda, and other documents consider the position and work of the organization in a clear, convincing, and organized manner.Leadership CompetenciesInfluencing/Negotiating Persuades others builds consensus through give and take gains cooperation from others to obtain information and accomplish goals facilitates win-win situations.Partnering Develops networks and builds alliances, engages in cross-functional activities collaborates across boundaries, and finds common ground with a widening range of stakeholders. Utilizes contacts to build and strengthen internal support bases.Interpersonal Skills Considers and responds appropriately to the needs, feelings, and capabilities of different people in different situations is tactful, compassionate and sensitive, and treats others with respect.Political Savvy Identifies the internal and external politics that impact the work of the organization . Approaches each problem situation with a clear perception of organizational and political reality recognizes the impact of alternative courses of action.Oral Communication Makes clear and convincing oral presentations to individuals or groups listens effectively and clarifies information as needed facilitates an open exchange of ideas and fosters an atmosphere of open communication.Written Communication Expresses facts and ideas in writing in a clear, convincing and organized manner.